The Freedom of Information Act 2000 provides a right of access to a wide range of information held by public authorities, including the NHS. The purpose is to promote greater openness and accountability.
The Freedom of Information (FOI) Act 2000 requires us to:
Before you request information from North East Essex CCG please check whether it is already available. The CCG publishes information on this website and you may well find the answer to your question is already here. We have a publication scheme setting out what information we currently release or expect to release.
If you request information from North East Essex CCG that is already available, we will refer you to the published source.
If the information is environmental, we will respond according to the Environmental Information Regulations (EIR) 2004. You do not have to know whether the information you want is covered by the EIR or the FOI Act. When you make a request, we will decide which law applies.
If the information is your own personal data, then you should make a subject access request under the Data Protection Act (DPA) 2018, and not under the FOI Act. See below for how to make DPA requests.
Anyone, anywhere in the world, can make a FOI request to North East Essex CCG.
You can seek any recorded information that you think North East Essex CCG may hold.
Your request must be in writing and can be either posted or emailed to the CCG. For postal requests, please send to the following address:
North East Essex Clinical Commissioning Group
Aspen House
Stephenson Road
Severalls Business Park
Colchester
CO4 9QR
Email: foi.neeccg@nhs.net
The FOI Act requires certain information to be supplied in order for the CCG to be able to respond to your request:
We will endeavour to meet your preferences but cannot guarantee that we will be able to.
You do not need to do:
Comprehensive guidance on submitting effective requests for information is available from the Information Commissioner’s Office.
However, to frame an effective request for the information you should:
Don’t:
North East Essex CCG has a legal obligation to reply to your FOI request and must do so within 20 working days of receipt. We will do one of the following:
You can ask the CCG for an internal review of your FOI request. When you write to us requesting an internal review, we will acknowledge your letter and tell you how long we think the review will take. We aim to complete internal reviews within 20 working days, although cases that are more complex may take longer.
Where internal reviews go over 20 working days, we will keep you informed of progress. If, after an internal review, you are still not satisfied you can then complain to the Information Commissioner (ICO). Details of how to do this are available at the ICO website.
Full details of how to ask the CCG for an internal review will be included in our initial reply to your FOI request. Details of how to complain further to the Information Commissioner will be included in our response to your internal review request.
Please see below Right of Access (Subject Access Request) where your rights under Data Protection Act 2018 are explained.
The Data Protection Act 2018 provides individuals with a number of rights with regards to information held about them by organisations.
A full list of the rights available to a data subject is available here:
One of the rights available to data subjects is the Right of Access. This allows you to view or obtain a copy of the personal information held about you. Specific information with regards to the right of access is available here:
In order to gain access to records held regarding an individual, a request needs to be made to the relevant organisation. Request can be made either in writing, or verbally (where the receiver has the ability to write this down), however, in order to be deal with more efficiently and safely, we would prefer to receive a request in writing.
There is no requirement to fill in a particular form, but the CCG will need certain information from a data subject (or their authorised representative) in order to deal with a request.
We will need the name of the individual whose records are required – we will also need copies of identification (a copy of photographic ID, i.e. driving license or passport, in addition to proof of address, such as a utility bill), so that we can assure ourselves that the person requesting records is the data subject.
If a request is being made on behalf of the data subject, we will still need copies of identification of the data subject (as per description above), but will also need signed consent from the data subject for the requester to act on their behalf, and copies of identification of the requester (as per description above).
Should the data subject lack capacity to provide consent then we will need to see a copy of Power of Attorney for Health and Wellbeing, which will allow those listed within the document to act on behalf of the data subject without their consent being provided at that time, in addition to copied of identification of both the data subject and the requester.
Please send your request to the following address:
Address | |
Information Governance Team North East Essex Clinical Commissioning Group |
Once we have received your request, and subsequently satisfied ourselves as to identification and consent (where necessary), we will respond within 30 days to provide the information you have requested.Time PeriodPlease detail as specifically as possible the information you require, whether this be all the information held, or only that covering a certain time period or within a certain department.
Very occasionally it may not be possible to comply within this time frame, we will keep data subject, or their representatives, informed if this is the case.
You can choose to have the information requested sent to you by recorded delivery, you can collect the records personally or you can choose to come in to view the records with an appropriate health professional.
We can also provide information electronically, usually via email, however there are security considerations when using this option and these will be discussed at the time should that option. Please choose which method you would like on the application form.
Those with parental responsibility have a statutory right to apply for access to their children's health records although if the child is of an age capable of giving consent, he or she must consent to the access. We may require sight of a child's birth certificate, or a certified copy, in order to establish parental responsibility.
Current legislation allows for access to be limited in certain cases. For example:
Under the Data Protection Act 2018, there are no longer charges associated with the right of access to information held about data subjects.
If you are dissatisfied with the way we have dealt with your subject access request, please contact us via the following methods:
Address | |
North East Essex Clinical Commissioning Group |
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