NHS North East Essex Clinical Commissioning Group is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
We are actively working to increase the accessibility and usability of our website and in doing so meet many of the available standards and guidelines. Although we have taken steps to make this site as easy to use as possible we need your comments to improve it, so please send us your feedback through the Contact Form page.
In north east Essex we want to involve people from our community to make our local healthcare services the best they can be.
To help ensure all members of the public are able to get involved, at the top of each of our web pages is the Browsealoud tool.
The Browsealoud tool can present our website's content in a variety of different formats. This includes reading the written content of each page out loud, in either English, or translated into a chosen language. It can also display pictures related to the text you select, enlarge text, remove visual clutter, and more.
To get started, select the Browsealoud icon (displayed below) to open the toolbar and click the question mark icon for a full list of options.
If you'd like to get involved with our work, but think you'll need some extra support, please do get in touch. You can email us at NEECCG.firstname.lastname@example.org or give us a call on 01206 918700.
North East Essex CCG has its main office in Aspen House on Stephenson Road in Severalls Business Park, Colchester.
Aspen House is a modern building fitted with a lift. There are 2 parking spaces for the disabled within the immediate vicinity of the building, as well as a larger car parking area.
The building entrance is fitted with automatic doors. Internal doors are all accessible to wheelchairs, but require manual operation.
Hearing loops can be provided on request.
There is a disabled toilet on the ground floor.
There is a drinking water supply on the first floor near the kitchen and in the ground floor kitchen.
Should you have any problems or queries about this, please telephone 01206 918 700 prior to your visit and we will make any necessary arrangements for you to aid access.
From 1 April 2016 all organisations that provide NHS or adult social care services must follow the Accessible Information Standard by law. Organisations must follow the standard in full by 31 July 2016.
The Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.
The standard tells organisations how to make information accessible to patients, service users and their carers and parents. This includes making sure that people get information in different formats if they need it, such as large print, braille, easy read and via email.
The Accessible Information Standard also tells organisations how to support people's communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deaf/blind manual interpreter or an advocate.
As part of the standard organisations that provide NHS or social care must do five things. They must:
Ask people if they have any information or communication needs, and find out how to meet their needs
Record those needs in a set way
Highlight a person's file, so it is clear that they have information or communication needs, and clearly explain how these should be met
Share information about a person's needs with other NHS and adult social care providers, when they have consent or permission to do so
Act to make sure that people get information in an accessible way and communication support if they need it.
More information on the Accessible Information Standard can be found on the NHS England website.
Further resources about the Standard including toolkits, guidance and quizzes can be found on a microsite designed by NHS Brent, Harrow and Hillingdon Clinical Commissioning Group.
North East Essex CCG has been contacting its providers to ensure they are aware of the standard and that they have made provision to ensure information is available in other formats or languages, upon request.
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