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Stephen Mayo, Interim Director of Nursing for Patient Experience at Mid and South Essex CCGs said:
"Following a serious incident involving a mental health patient in 2019, Thurrock CCG, who leads on mental health commissioning for the Mid and South Essex system, commissioned an independent investigation. As a follow up to the independent investigation report a concise learning document was collated and a recent review has mapped the progress against the learnings that were identified.
“This learning document acknowledges where quality of care has failed and looks at the steps taken to ensure this doesn’t happen again. We are extremely sorry for the loss this family has endured.”
If you have been personally affected by the content in this report, and feel you need support, contact NHS 111 press Option 2 to speak to a mental health professional. You can also call Samaritans – 116 113
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