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North East Essex CCG is pleased to announce that with effect from 1 January 2019, following a competitive tendering process; PROVIDE CIC will be providing a new COPD (Chronic Obstructive Pulmonary Disease) Health Coaching Service across North East Essex.

COPD is an umbrella term used to describe progressive lung diseases including emphysema, chronic bronchitis, and chronic asthma. In North East Essex (NEE) around 8,000 people have COPD. The condition is most frequently characterised by breathlessness, cough and recurrent lung infections and is largely caused by smoking. People with COPD benefit from a range of interventions that help them improve lung health, improve symptoms and reduce the risk of disease flare-ups. Not all patients receive the right interventions at the right time and not all patients have sufficient information available to help them make the right choices to aid self-management. Support from a Health Coach will offer a solution to this.

The term ‘Health Coaching’ refers to a diverse set of interventions, but all with a shared aim of helping people set goals and take action to improve people’s health and lifestyle. During the intervention, the Health Coaches will be working to improve COPD patients’ knowledge, skills, competence and confidence in managing their disease and achieving personalised goals.

Pam Green, Director of Transformation and Strategy, NHS North East Essex CCG, said: “We have undertaken a market procurement to ensure NHS North East Essex appointed the most appropriate provider. PROVIDE displayed a clear understanding of what was needed to support people with COPD access the right services and make the right choices to help themselves. This new service will complement existing services and we are now working with PROVIDE to ensure this service is up and running by the beginning of 2019.”

NOTES TO EDITORS - Media enquiries: Please contact the Communications team on 01206 918653 www.neessexccg.nhs.uk.


Provide is a staff-owned community interest company (often referred to as a social enterprise). It was established in April 2011 and delivers community health and care services across Essex, outer north east London, and East Anglia. 

It currently employs around 1,000 people in frontline roles (such as doctors, nurses and therapists) and in supporting roles (such as receptionists, booking clerks and facilities staff).  It delivers a wide range of services, these include: community nursing, stroke rehabilitation, physiotherapy, specialist services for children and people with long term conditions, healthy lifestyles services (such as stop smoking services) and sexual health services. Its care services enable people to live independent lives.

Its staff deliver care from three community hospitals (Halstead Hospital, Braintree Community Hospital, and St Peter's Hospital in Maldon) as well as from community clinics and in people’s homes. They are committed to delivering safe, effective and compassionate care and to ensuring that those who use its services have a positive patient experience.

It shares the ethos and values of the NHS and many of the benefits available to its staff are equivalent, or comparable, to those in NHS organisations.

As a community interest company, any surplus that its staff make, by working more innovatively and effectively, is reinvested into its services and/or the local communities that it serves.

Provide’s services are commissioned by the NHS, local councils, the education sector and the charity/voluntary sector. Its services are regulated by the Care Quality Commission (CQC) and the organisation contributes to the wider public health agenda in its local communities.